Health

The healthcare sector needs healthcare professionals to work faster, more efficiently and productively while meeting differentiating patient demands. As Karel, Turkey's communication technologies leader, we support the effective communication of mobile healthcare professionals with each other, patients and their families with the solutions we have developed by focusing on the needs of healthcare organizations and the challenges of the sector

Karel solutions, which enable highly mobile healthcare personnel to provide services to every point of the hospitals with a "single number" regardless of location, improve the communication and management processes of hospitals and increase the quality of service offered to patients. Supported by scalable, advanced features and enriched web-based management, Karel communication infrastructure offers solutions that can easily meet new generation needs.

Karel Call Center solutions, which increase the speed of access of patients and their relatives to information and the relevant person during and after consultation, appointment, treatment and after treatment, improve the experience and strengthen the connection with the healthcare institution. Our Call Center solutions ensure effective management of appointments, managing cancellations, preventing workforce losses and business losses. With its automatic outbound calling feature, it enables the provision of preventive health services and campaigns without using additional labor.

Meeting the differentiating and changing communication needs of the management process in healthcare organizations, Karel combines high quality audio, video, conference, status information, instant messaging, fax, e-mail and mobility. This helps healthcare workers to improve, streamline and accelerate the way they do business.

With the Karel IP DECT system solution with switchboard and nurse call system integration and messaging support, we produce solutions that will enable rapid intervention with the nearest personnel in emergency situations. We report communication and intervention phases and provide data to measure service defects or quality.