Finance

Producing solutions specific to the communication needs of the financial sector, where customer acquisition is challenging and customer satisfaction and promotion processes are critical, Karel helps increase customer satisfaction with communication systems and call center solutions.

Thanks to IP-based call center systems that can receive and make calls from any location with internet access, sector employees can work more productively. Karel solutions, which support communication efficiency between customers and employees of banks and financial institutions, combine audio and video quality, conferencing, status information, instant messaging, fax, e-mail and mobility. With the automatic outbound call feature, you can manage your processes with minimum labor usage on many issues such as campaigns, surveys, debt notifications, payment reminders.

We offer scalable, cost-effective, location-independent call center solutions to banks and financial institutions of all sizes that will help them achieve their goals.